Arbitration Clause:

We have included an arbitration clause in these terms of service, which, with limited exceptions, requires you to arbitrate any claims you may have against us. In the arbitration agreement, (1) you are restricted from filing class or representative lawsuits or proceedings against the Company as an individual, not as a member of a class or representative action, and (2) you can only seek relief (including monetary, injunctive, and declaratory relief) individually.

By accessing or using the Pepeo website (“https://www.pepeo.africa/login/”) and its services, you agree to be bound by the following terms and conditions:

1.0 PRODUCT

Pepeo is an online tool facilitating transparent, efficient, and affordable fundraising management for treasurers. It is operated and owned by Brainverse Technologies Ltd Kenya, which provides IT solutions and services to businesses. Pepeo’s mission is to streamline the process of collecting funds to support various causes, aiming to eliminate confusion, inaccuracies, loss of funds, and time wastage.

Users of Pepeo are advised to thoroughly read and understand this document before utilizing or accessing the service.

2.0 DEFINITIONS

Terms and expressions defined in this Agreement hold specific meanings unless otherwise specified:

• Account: Refers to a Customer’s virtual Pepeo Account.
• Agreement: Refers to these Terms of Use in their current effect.
• Customer: Refers to any individual utilizing Pepeo.
• Fee: The amount payable under this Agreement for the Pepeo Services, including corresponding charges.
• Fundraising: Campaigns where individuals raise funds or make contributions for various causes.
• Mobile Phone: Handheld device or handset with mobile network capability.
• Payments: Contributions or donations credited to a fundraising account.
• SMS: Short Message Service for text messages sent between mobile networks.
• Pepeo Services: Accessible through the pepeo.Africa website.

3.0 TERMS AND USE

Last Updated: [Date]

Welcome to Pepeo! These Terms of Use govern your access to and use of the Pepeo website and the services offered through the Site. Please read these Terms carefully before using the Site or the Services.

3.1 USE OF PEPEO

These Terms of Use govern your use of Pepeo, and acceptance binds you and the Company. By accessing Pepeo and related products or services offered from time to time, including third-party merchant accounts and Social Network Platforms, you agree to these terms. Usage of Pepeo is voluntary, and users are not coerced into using it.

Pepeo may impose general practices and limitations, including storage space allocation and data retention periods. Users are responsible for providing accurate and complete registration information. The Company reserves the right to modify these practices and limits without prior notice. User account information, including mobile money passwords, must be kept confidential, and any breach must be reported promptly.

Communication regarding Pepeo or user activities may be sent via SMS, MMS, or other electronic means. Users must update account information promptly in case of mobile number changes or deactivation.

While Pepeo endeavors to maintain service availability, it does not guarantee uninterrupted access. The Company shall not be liable for any losses due to service unavailability, including acts of God, mobile operator issues, or maintenance disruptions.

Pepeo does not accept liability for losses resulting from confidentiality breaches. Users must adhere to Pepeo’s basic terms and conditions.

Setting up a fundraiser on Pepeo is free, and funds can be withdrawn at any time, subject to minimum withdrawal fees and network provider charges.

3.2 CUSTODY OF MONEY

The Company holds custody of all payments and monies received and credited to customer accounts. The Company manages customer balances, and records serve as conclusive evidence. Customer funds are uninsured, and Pepeo does not act as a financial institution.

3.3 WITHDRAWAL RIGHTS

Withdrawal requests are processed within a specified timeframe, subject to investigation if deviation is suspected. Users can replace lost mobile phones or SIM cards to facilitate withdrawals. Withdrawals from deceased accounts require specific documentation for verification.

3.4 PROPRIETARY RIGHTS

Using the Service must not involve data mining, robots, scraping, or similar methods to acquire or store data without express authorization. Additionally, you are prohibited from modifying, copying, distributing, or reverse-engineering the Software without Company authorization. Any communication sent to the Company regarding the Service is non-confidential, and the Company reserves the right to use and distribute it without acknowledgment or compensation. Copyright infringement or intellectual property violations can be reported to digital@brainverse.co for investigation and appropriate action under relevant laws.

Copyright Complaints:

If you believe your work has been copied or if there is any other violation of your intellectual property rights, please report it to the Company using the infringement claim procedure outlined below.

In the event of alleged or actual infringement, the Company will promptly investigate the notice and take appropriate action under the Digital Millennium Copyright Act (“DMCA”) and other relevant intellectual property laws. Please send an email to digital@brainverse.co to notify the Company of any claims of copyright infringement.

3.5 THIRD-PARTY WEBSITES

You may access other Internet resources and sites through the Service, or third parties may provide access. The Company does not control such sites and resources, and the Company is not responsible for or endorse them. 

You agree that any dealings with third parties found on our Service are between you and them and that we are not liable for any loss or claim you make against them.

3.6 CHANGES TO THE PRODUCT OR TERMS OF USE

The Company has the right to modify, add, or remove information and materials on the Product in any way and at any time and alter or amend our Terms of Use at any time. Any product aspect, component, or part can be suspended, limited, restricted, and denied access without prior notification to you or any Customer. 

This includes, without limitation, scheduled or unscheduled maintenance, upgrades, improvements, or corrections. Occasionally change the fees for this Product. Whenever there are changes to the Product, you’ll receive an SMS, an email, or a telephone call notification. 

Our website will keep you updated on all such changes. We are using the service after notice constitutes your Agreement to the changes. We will accept your written cancellation request if you do not agree with any modifications incorporated in these Terms of Service.

3.7 DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

Unless explicitly stated otherwise, this service is not guaranteed to meet your needs, be uninterrupted, timely, secure, or error-free, or yield accurate or reliable results. It is your express understanding and Agreement that the Company, its subsidiaries, its officers, directors, or any of the preceding will not be responsible for any direct or indirect, special, consequential, exemplary, or other damages, including, but not limited to, damages resulting from loss of goodwill, use, data or other intangible losses. This service and these terms of service may be discontinued at any time if you are dissatisfied with any aspect of it. We will do our utmost to resolve any technical problems as soon as possible. Still, we assume no responsibility for any technical failure, Product malfunction, or delays.

3.8 LEGAL RESTRICTIONS

It is prohibited for anyone to use the Pepeo product in any jurisdiction where it is not permitted or would conflict with applicable laws, rules, or regulations.

 

3.9 MISLEADING, OFFENSIVE AND INAPPROPRIATE CONTENT

Regardless of how or why it may arise, we reserve the right to monitor content on our systems and remove any that is misleading, offensive, or otherwise objectionable. It is prohibited to use Pepeo Products for illegal purposes.

 

3.10 SUSPENSION, DISCONNECTION & CLOSURE OF ACCOUNT & SERVICES

The following circumstances may result in us suspending, barring, restricting, or terminating your Account and/or the provision of the Services (in part or whole) without being liable to you or requiring your notification: In the event you are declared bankrupt, insolvent, or otherwise incapable of paying your debts on time or if you make an application or initiate any proceeding to wind up filing bankruptcy, or be insolvent; Our knowledge or belief that your Account is being misused, violated, improperly handled, fraudulently used, or for criminal activities (or has previously been used in such a manner); 

In the event that law enforcement or another competent regulatory or governmental agency or authority initiates an investigation or other regulatory or enforcement proceeding against you or for any other reason which, in the Company’s reasonable judgment, will tarnish its reputation; In the event you violate any of these Terms of Use or any of our conditions, regulations, or instructions; In the event that you notify us of a security breach or compromise of your Account; Upon receiving your closure request. Suppose your Account is closed or suspended under this clause. In that case, we will not be liable for any direct, indirect, consequential, or special loss or damages that may arise as a result of any act or omission on our part or the act of any third party for which we are responsible, whether such claims arise under contract or law.

3.11 INDEMNITY AND RELEASE

The Company, its officers, directors, employees, agents, and officers shall be released, indemnified, defended, and held harmless from all losses, expenses, damages, and costs, including reasonable legal fees, rights, claims, actions, and injury (including death) resulting from your use of the Service, the User Content, your connection to the Service, any violation of these Terms (including negligence or wrongful conduct) by you or any other individual accessing the Service.

3.12 SEVERABILITY

In every case, the applicable law requirements will interpret each Agreement provision as effective and valid. Any invalidity, illegality, or unenforceability of any provision of this Agreement under applicable law or rule will not affect any other provision of this Agreement if any court of competent jurisdiction finds it to be invalid, illegal, or unenforceable in any respect. Suppose some part of this Agreement is invalid, illegal, or unenforceable. In that case, it will be reformed, construed, and enforced as if such invalid, unlawful, or unenforceable provision(s) had never existed.

 

4.0 PRIVACY

Last Updated: [3/03/2024]

This Privacy Policy describes how Pepeo collects, uses, and shares your personal information when you access or use our website and the services offered through the Site. By accessing or using the Site or the Services, you consent to collecting, using, and sharing your personal information as described in this Privacy Policy.

1. Information We Collect:

1. Information You Provide: We collect information you provide when you register for an account, donate, or otherwise interact with the Site or the Services, including but not limited to your name, email address, and payment information.
2. Automatically Collected Information: We automatically collect certain information about your use of the Site and the Services, including your IP address, browser type, and operating system.
3. Cookies: We use cookies and similar tracking technologies to collect information about your interactions with the Site and the Services.
4. How We Use Your Information: We may use your personal information to:

• Provide and improve the Site and the Services;
• Process donations and transactions;
• Communicate with you about your Account and our services and
• Personalize your experience on the Site.
• Sharing of Your Information: We may share your personal information with third-party service providers that assist us in providing the Site and the Services and our partners and affiliates for their own marketing purposes.
• Data Retention: We retain your personal information for as long as necessary to fulfill the purposes for which it was collected unless a longer retention period is required or permitted by law.

1. Security: We take reasonable measures to protect your personal information from loss, theft, unauthorized access, disclosure, alteration, or destruction.
2. Your Choices: You may update or delete your account information anytime by logging into your account settings. You may also opt out of receiving promotional emails from us by following the instructions provided in such emails.
3. Children’s Privacy: The Site and the Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
4. Changes to Privacy Policy: We reserve the right to modify or revise this Policy without notice. By continuing to access or use the Site or the Services after any such modifications or revisions, you agree to be bound by the revised Privacy Policy.
5. Contact Us: If you have any questions about this Privacy Policy, please get in touch with us at [pepeo@brainverse.co].

By accessing or using the Site or the Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

 

At the Company, we are committed to protecting the privacy of our users. Our Privacy Policy provides more information. The Service collects and uses personal data as described therein, and you consent to such collection and use.

 

5.0 GENERAL

These Terms of Service govern your use of the Service and replace any prior agreements. Additional terms may apply when using affiliate or third-party services. You agree that any claim arising from these Terms of Service must be filed within one year or will be barred. Both electronic and print notices are admissible in any legal proceeding.

About Us

At Pepeo, we are passionate about transforming lives through accessible and transparent fundraising solutions. Our vision is to break down financial barriers and ensure that individuals can navigate life’s significant moments without the burden of unexpected expenses. Whether it’s weddings, bride prices, funerals, or school fees, Pepeo is committed to providing a revolutionary platform that empowers communities to support each other.

Our Mission

Our mission at Pepeo is simple yet profound: to democratize fundraising by offering an affordable and user-friendly platform that connects individuals in need with those who can provide support. We strive to foster transparency, trust, and efficiency in every fundraising campaign, ensuring that every donation goes towards genuine and impactful causes.

What Sets Us Apart

What sets Pepeo apart is our dedication to providing a seamless user experience. From the moment you create an account to the successful completion of your fundraiser, we prioritize simplicity and effectiveness. Our platform is designed to be intuitive and accessible, making it easy for anyone to start and manage a fundraiser with just a few simple steps.

Empowering Communities

At Pepeo, we believe in the power of community. We envision a world where individuals can come together to support each other during life’s most challenging moments. Whether it’s rallying around a friend in need or mobilizing support for a local cause, Pepeo is here to facilitate connections and empower communities to make a positive impact.

Educational Outreach

In addition to providing a fundraising platform, Pepeo is committed to educating users about the potential of online fundraising. Through informative articles, FAQs, and resources, we aim to empower individuals with the knowledge and tools they need to maximize the impact of their fundraising efforts.

Join Us in Making a Difference

Join us at Pepeo as we work towards a future where financial constraints no longer stand in the way of life’s important moments. Together, we can create a world where everyone has the opportunity to thrive, supported by the collective strength and generosity of our communities. Get started with Pepeo today and be a part of the movement towards positive change!